Parsing inbound emails to create records
Import
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Sep 18, 2020
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article
If you don’t take advantage of the ability to receive and process inbound emails, you’ll miss the opportunity to capitalize on the ability to precisely filter and parse incoming emails to determine if any actions need to be taken when the email is received. Here is a set of examples for taking advantage of these inbound email actions.
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https://www.servicenow.com/community/developer-articles/parsing-inbound-emails-to-create-records/ta-p/2321155