Email envelope

The email envelope that we are referring to:

So why does this sometimes appear and why does this sometimes not appear? First, when the list type field has reference table User [sys_user], the email envelope is automatically shown. For other tables, the email envelope is not shown. So this only concerns the User table.

Dictionary Entry Attributes

In some cases, this email envelope will certainly be useful. Though what if you want to hide/remove this? DOM manipulation? No, there's just a dictionary entry attribute available for this: "No email".

When opening the dictionary entry for the User list type field concerned (for example, right-mouse-click on the field label, select "Configure Dictionary"), amongst others there is a related list "Attributes". Add a new attribute here, "No email" with value "true".

Result

When opening your form again, the email envelope now will not be available anymore on your User list type field.

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And that's it actually. Hope you like this. If any questions or remarks, let me know!

Kind regards,

Mar k Roethof

ServiceNow Technical Consultant @ Quint Technology

1x ServiceNow Developer MVP

1x ServiceNow Community MVP

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