Hello SNUG Members!

We look forward to seeing you tomorrow at the Arizona SNUG at the SRP Office, sponsored by Glidefast! Please see below for details surrounding the event.

Breakfast and check-in for the optional workshop* will begin at 9:00 AM. Check-in for the SNUG will begin at 11:30 AM. We will have an optional happy hour after the SNUG at Caffe Boa until 5:00 PM.

* Note: A laptop is required for the workshop.

Parking: Please park in the Visitor Lot.

Security: When you arrive, you will need to check in with security. They will give you a badge and you will pass through a metal detector.

PRE-SNUG Optional Workshop

09:00 am Check-in and Breakfast

09:30 am Now Assist for Service Operations Workshop | Cameron Ambrose & Chris Fulton, ServiceNow

SNUG

11:30 am Lunch and Networking

12:30 pm Welcome and Introduction - Veronica Ozuna

12:35 pm SRP Presentation - Enhancing Resilience with ServiceNow Business Continuity Management | Trish Smith, SRP

01:05 pm ServiceNow Presentation - Deliver unique workflows for the business FAST with GenAI|Sheridan Murphy, ServiceNow

01:40 pm Break

02:00 pm GlideFast Presentation - Building an Effective CMDB | Jacob Benker, VP of Professional Services

02:30 pm SRP Presentation - 0 to 60, Our Journey with ServiceNow (Asset, APM, ITSM) | Eva Louis & Casey Mccann, SRP

03:00 pm Q+A and Open Discussion

03:15 pm Happy Hour