after a series of user interviews the release notes area of the servicenow product documentation site has been redesigned the new design makes it easier for business owners admins and developers to navigate to the information they need most the release notes are divided into three sections learn prepare and upgrade learn helps you get informed on the newest release products applications and features prepare helps you get ready for your upgrade with a centralized hub of upgrade tools best practices and other resources upgrade walks you through the step-by-step process of upgrading your instance let's visit each one [Music] inside learn choose where you're upgrading from we've curated the release notes to apply across different upgrade scenarios so choose the upgrade path that suits you then choose a tile to explore business owners can benefit from the highlights while admins will likely find anything in the learn area helpful three tools to have on your radar are release notes summaries show you consolidated release notes information by type or theme the personalized prb release notes page it allows you to create a list of fixed issues from your current release version to any available target release version if you're upgrading from n minus 2 or earlier to n you can use the combined product release notes select the combination of products you have to see notes from your current release version to a later version [Music] these pages are especially useful for customers that are skipping a release during their upgrade prepare has a similar tiled layout to help folks involved in the upgrade process you'll find familiar content like this upgrade planning checklist or new content like this page that lists upgrade tools tips and resources lastly the upgrade area provides upgrade instructions from start to finish now that you've completed the mile high tour the next step is to visit docs.servicenow.com and take a closer look for yourself for more information see our product documentation knowledge base or podcast or ask a question in the servicenow community you