Hi All,

Recently, I have created a functionality where you can generate automated passwords and send notifications to the manually created new users in ServiceNow.

Please find below the Business Rule details:

Table: User(sys_user)

Before Insert

Conditions:

Created by is not System

(function executeRule(current, previous /*null when async*/ ) {

    var chars = "0123456789ABCDEFGHIJKLMNOPQRSTUVWXTZabcdefghiklmnopqrstuvwxyz";
    var string_length = 8;
    var randomstring = '';

    for (var i = 0; i < string_length; i++) {
        var rnum = Math.floor(Math.random() * chars.length);

        randomstring += chars.substring(rnum, rnum + 1);
    }

    //Generate Notification
    gs.eventQueue("user.password", current, randomstring, current.email);
    //Set values in User record
    current.user_password.setDisplayValue(randomstring);
    current.password_needs_reset = true;
    current.update();
})(current, previous);

You can trigger the Notification and send the user's email and password in the parameters.

Note: You can even reuse the same code for reset the password.Thanks & Regards,

Sailesh J

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