I strongly feel we should have Virtual Agent option for community portal users.

Please review the below idea and upvote if you like

https://community.servicenow.com/community?id=view\_idea&sysparm\_idea\_id=1fe45423dbbb94146621d9d9689619ce&sysparm\_idea\_table=x\_snc\_com\_ideation\_idea&sysparm\_module\_id=enhancement\_requests