TechByte - Software Asset Management (SAM) - Paris Updates
hello today i'm going to talk about the updates to the servicenow paris release and the updates to software asset management servicenow delivers exciting innovation through our scheduled release process we release our product twice a year the features listed here gives you a perspective on continuous focused releases that we have driven with input from our customers for our paris release there are eight main areas of focus those include software asset connections azure ad integration for sas license management manage application rationalization oracle solaris support oracle database options enhanced support sap engine licensing microsoft visual studio domain separation and managed service provider support we'll start with software asset connections sampro allows you to use the servicenow platform centralized identification and reconciliation engine or ire to enable integration of third-party discovery data sources with the software asset management application you can use your existing discovery tools such as tenium or addm and others to populate discovery data into the cmdb and software asset management tables you can automate rules to import data into the correct tables minimizing errors and effort this improves data quality with the automated deduplication and reconciliation of incoming data from multiple sources we support the data required for vmware oracle microsoft and other publishers next is azure ad single sign-on for sas license management the challenge we have seen in many businesses is sam managers wanting to analyze usage data for all their sso managed apps inside their sam solution to that end we have added a single sign-on integration point to azure ad to download applications users and user groups we also analyze usage information for each application at the user level additionally sas providers have compatibility to sync with azure ad and add or remove access within the corresponding sas portal we can also reduce costs by optimizing user access to applications based on usage trends these updates provide broad visibility to a large number of applications managed by azure ad this mitigates the requirement for a large number of direct integrations for quick time to value azure ad is the most popular sso technology for enterprise organizations the integration can provide user access and user login activity for applications under management the next update is manage application rationalization other challenges we have seen in many businesses is shadow i t spend this can lead to a lot of purchases of similar sas applications and customers like visibility and processes to rationalize these purchases to help with this customers can now use servicenow's spend detection feature to categorize overlapping software products based on license spend and on number of products you can also create a demand to recommend actions be taken to consolidate purchases to align with corporate strategy and you can track the demand in project portfolio management to realize cost savings opportunities next oracle database licensing on solaris zones supporting an oracle database on solaris zone's hard partitions reduces software span by using a license only for the solaris zones hosting the oracle database and not the physical infrastructure this feature supports per processor and named user plus licensing oracle licensing calculations are dependent on the virtualization technology used to support the oracle database deployment these sam updates provide support for complex calculations of oracle databases deployed on your solaris zones sap engine support servicenow is enhancing support for the sap engine license management with this you will have complete visibility to complex sap environments which reduce risk of indirect access and optimizes spend by uncovering duplicate and inactive users you'll receive the most optimal license recommendations and be able to discover and analyze sap data within servicenow microsoft visual studio support identifying use of visual studio applications can be difficult because non-discoverable attributes are required to accurately calculate usage so the servicenow content library will now deliver visual studio suite definitions also install conditions identify software discovered in development or test environments where visual studio licenses can be applied and lastly customers are given the ability to true up costs over licensed amounts and potential compliance issues domain separation for managed service providers the paris release brings many new benefits to managed service providers like the ability to accelerate into new markets with software asset management and hardware asset management and to provide itam as a service those services include contract and entitlement management discovery and normalization reporting software reconciliation optimization and licensing expertise audit response software lifecycle and vulnerability reporting the benefits to the customer are letting experts provide them best practice services and processes and there will be no platform or process ownership required this has been a high-level look at the servicenow platform paris release features thank you
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