ServiceNow Advanced Reports and Dashboard Creation Live Demo

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ServiceNow - Creating Dashboard and Report from Widget

How to create ServiceNow dashboard and report from widget.

• Creating dashboard using a report from report application.
• Creating dashboard using reports created from Performance Analytics
• Dashboard layout and report format – Dashboard

ServiceNow - Creating Advanced Report - Part 1 (Multi Data Sets)

How to create ServiceNow dashboard and report from widget.

• Creating dashboard using a report from report application.
• Creating dashboard using reports created from Performance Analytics
• Dashboard layout and report format - Dashboard background color setting - Widget setting for widget report - Report layout and setting

ServiceNow Advanced Report how to create ServiceNow report from multi datasets (tables). We will create a report, “Incident Problem and Change from Multi datasets”. An incident is a root of this report based on opened incident records. We will use “Report Structure” feature in report application to add two additional datasets (Problem and Change). We also cover how to create a report by adding dataset Drilldown feature.

ServiceNow - Creating Advanced Report - Part2 (Report Ranges)

ServiceNow - Creating Advanced Reporting on SLA completion breakdown by different Report Ranges.

• Range is under70%
• Range is between 70% and 100%
• Range is over 70%

ServiceNow Advanced Report Interactive Analysis and Filter (Part3)

Interactive Analysis: From any list of records, you can access an interactive set of reports on the list data. You can also manipulate the data by grouping, stacking, aggregating, and applying interactive filters. Interactive Dashboards: Interactive Filters allow you to filter report widgets directly from a homepage or dashboard without modifying the reports. You can create an interactive filter and add it to a homepage or dashboard as a widget.

My Reference (Click each article/video to review)