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Roundtable Runbook: Turning Passive Audiences into Active Communities

smartCarleen · Jun 17, 2025 · article

Tired of tech meetups where everyone stares at slides instead of connecting with peers? ServiceNow architect Carleen Carter discovered a simple four-slide framework that transforms passive audiences into engaged communities. Her "Roundtable Runbook" ditches traditional presentations in favor of peer-to-peer learning, creating the authentic connections technical professionals desperately need. Learn how to facilitate meaningful discussions that people actually want to attend.

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https://smartcarleen.com/roundtable-runbook/