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ServiceNow Success Story | Naresh Samlal, VITAS

Import · Nov 06, 2020 · video

[Music] [Applause] [Music] [Applause] [Music] crossfields has helped us dictate our strategy and vision around service now in a manner that allows us to be successful and we are able to demonstrate that um it's something that's very drawn out uh very predictable we've worked together quite closely to develop this and in a way that we are able to demonstrate this value in an iterative manner so we're able to really go to work come back show value and then do it all over again [Applause] cross fuse and vitas has created a relationship unlike any other in that we really work hand in hand on our service time implementations and every aspect of the roadmap that we set out to tackle so much so that my team has essentially gained quite a bit of credibility because of the value that we're able to bring to the organization this is something that has been very important to us from the beginning it's an investment we made in service now and crossfuse has really helped us exploit the value of the tool and bring it to our users [Music] we are extremely excited at vitas healthcare servicenow is a platform that we truly believe will allow us to transform our business um it's it's one that we have a roadmap that really extends beyond it and into our business in a daily or in a daily manner where our nurses and physicians in the field can interact with the servicenow platform in ways that we never dreamed of they never dreamed of and really add value to their daily patient care activities that's something that crossfuse is working with us side by side to deliver and realize the value of this opportunity that we have in front of us

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