plugins help you access servicenow's new and improved product features but how do you activate plugins one way is to visit the plug-in store in the plug-in store the release notes and dependencies will give you a better understanding of the plugin process you can find the top use cases and see what other customers are saying about it and can even filter by subscription when ready request to activate a plugin on your preferred date and time with fully automated fulfillment the job is completed when you need it the second way to activate a plugin is through the service catalog it shows which plugins are compatible with your instance to avoid activation issues it also performs entitlement if the selection is production type plugin not listed check plugin i'm looking for is not listed and type the plugin name you'll see a message if the selected plugin is already activated on the instance or if there is an active change it also performs entitlement if the selection is production type you can schedule the plugin activation on your desired date and time or may cancel or reschedule the change via self-service to learn more visit updates to the now support high plugin store on community