A $15B American worldwide manufacturing services company with 80 plants in 18 countries, and 100,000+ employees worldwide needed a reimplementation of the platform due to years of convoluted customization with no clear path to upgrade. They also needed a strategic plan to better manage platform governance, architecture, and administration to avoid the same situation again.

Thirdera began with key client stakeholders to define their multi-year strategic roadmap. This was followed by a global re-implementation based on development best practices to align and support the client's long-term objectives. Upon go-live, our client has continued to leverage Thirdera for management of their ServiceNow initiative via our Managed Services program, to ensure their implementation not only continues to scale, but scale correctly utilizing out-of-box principles, best practices, and governance.