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Cerna is Now Thirdera · Jun 16, 2025 · article

Unreasonable Hospitality and Unreasonable Digital Experiences

As leader of the Experience Practice at Thirdera, a Cognizant company, I've found unexpected inspiration in Will Guidara's "Unreasonable Hospi...

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Digital Butterfly Effect: The Impact of an “Experience First” Approach

In the fast-evolving landscape of digital transformation, the concept of 'experience first' is not just a buzzword but a strategic imperative....

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How Thirdera Uses Generative AI to Enhance User Experiences

My role at Thirdera centers around crafting seamless and engaging user interactions. In a world where technology continually evolves, harnessi...

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In the constantly evolving world of UX/UI, staying on top of trends is crucial for businesses looking to improve the efficiency of their daily...

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ChatGPT and User Experience

As the Director of User Experience at Thirdera, I understand the value of utilizing technology to enhance and improve the user experience. One...

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Why you need to prioritize UX/UI design in your employee experience

The business value of good design makes perfect sense. If customers find it difficult to do business with you, whether online, on their phone,...

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Energy Provider Simplifies User Experience with Thirdera & ServiceNow

As one of the largest oil and natural gas producers in North America, this organization needed to create a user-friendly IT service portal tha...

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Optimize IT Governance Workflows With Thirdera and ServiceNow

This leading global financial services organization practices sound risk management and strive to build sustainable, healthier communities for...

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ServiceNow's Next Experience UI, and how to embrace the change

We love the way that the ServiceNow community joins together in excitement during the version releases. Even though we know there’s going to b...

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ServiceNow eBook: 2022 UX/ UI Trends Revealed

Experience is at the front and center of the ServiceNow platform, as more and more organizations seek user interfaces and experiences that are...

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On September 22, Thirdera announced that they had acquired APPOXIO, a leading UX/UI design agency focused on ServiceNow® which will serve as t...

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Thirdera Buys APPOXIO, Launches Thirdera Digital (3D)

A new business unit within Thirdera, 3D will help customers design user interfaces and experiences within ServiceNow that are intuitive, perso...

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