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Security Operations for ServiceNow

Cerna is Now Thirdera · Jun 16, 2025 · article

Global Retailer Maximizes ServiceNow GRC Investment

Following a successful UX redesign that enhanced the employee experience, this global retailer set their sights on driving more value from the...

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Tenable API Issue Resolution Improves ServiceNow Vulnerability Reporting Accuracy

Recently, a collaborative effort between Thirdera, Tenable, and ServiceNow has led to the identification and resolution of a subtle but impact...

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Health Insurance Provider Automates Remediation Using ServiceNow's Security Incident Response

Offering health insurance and related services to more than 2 million customers, this client wanted to establish a single source of truth to c...

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Tech Leader Standardizes Remediation While Maintaining Data Confidentiality with ServiceNow

As a global leader in delivering digital experiences, this client recognized an opportunity to enhance their own security incident experience ...

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A phased approach to cybersecurity remediation using ServiceNow

Cybersecurity remains a critical concern for organizations across all sectors. With the evolving threat landscape and increasing complexity of...

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ServiceNow Security Posture Control

Ensuring the safety of organizational assets has become paramount. However, with the increasing complexity of IT infrastructure and the prolif...

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Security Hardening eBook: Fortify Your Attack Surface

Gartner's Innovation Insight: Attack Surface Management report indicated that less than 1% of organizations have more than 95% visibility of a...

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ServiceNow Demo: Prioritizing Vulnerable Items

Prioritizing and addressing crucial vulnerabilities stands as a cornerstone for an effective vulnerability response process. ServiceNow effici...

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Effective exception management is crucial for organizations to maintain a strong security posture and mitigate vulnerabilities promptly. Servi...

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ServiceNow Demo: Performance Analytics for Vulnerability Response

Performance Analytics (PA) for Vulnerability Response in ServiceNow offers organizations a powerful tool for maximizing their security posture...

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Prioritizing Vulnerable Items for Improved Security Posture

In an era where data breaches are not a matter of "if" but "when," organizations face a pressing need to fortify their security postures. Rece...

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Mastering ServiceNow Watch Topics and Remediation Efforts

ServiceNow's Vulnerability Response (VR) offers a comprehensive solution for identifying, prioritizing, and remediating vulnerabilities effici...

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Get Ready for ServiceNow Vulnerability Response NVD Integration Deprecation

In the ever-evolving landscape of cybersecurity, staying ahead of vulnerabilities is crucial. As organizations strive to fortify their defense...

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Calming Fears Around ServiceNow Security

Recent articles may have raised some concerns over a vulnerability with an out-of-box ServiceNow widget that could result in unintended data a...

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ServiceNow Demo: ESG Content Accelerator

In this video, we demo ServiceNow's Environmental, Social, and Governance (ESG) content accelerator application. Introduced with the Utah rele...

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ServiceNow Demo: IRM Highlights with the Utah Release

In this video, we demo three of our favorite ServiceNow IRM features that were rolled out with the Utah release: 1) many-to-many relationships...

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Thirdera Prioritizes Cybersecurity for ServiceNow Users with New Solution

Thirdera, an Elite-level ServiceNow partner, has launched a new cybersecurity solution for ServiceNow users. Attentive: Advanced Phishing Resp...

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Modernize Service Experience with CitizenKey

CitizenKey is a ServiceNow-certified solution that addresses the unique challenges faced by public sector organizations. Focused on delivering...

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Get Compliant with CISA DIRECTIVE 23-01 Before April 3 Deadline

CISA Directive 23-01 was issued October 2022 by the Cybersecurity and Infrastructure Security Agency (CISA). The directive is aimed at ensurin...

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ServiceNow Demo: Application Vulnerability Exceptions

In this video, we demo an enhancement made in the November 2022 release of Vulnerability Response that adds the ability to link Application Vu...

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ServiceNow Demo: Vulnerability Response Remediation Targets

In this video, we demo new functionality added to Vulnerability Response remediation target rules in the November 2022 release of Vulnerabilit...

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ServiceNow Demo: Vulnerbility Questionnaires

ServiceNow® Vulnerability Response customers now have an enhanced ability to manage the exception management process right within the applicat...

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Why a Healthy CMDB is Your Cybersecurity Team’s Secret Weapon

With cybersecurity spending estimated to be $172 billion in 2023, security teams are under pressure to deliver more for the money being spent....

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As a leading global provider of civil engineering, technical, professional, and construction services, this company is trusted with a wide ran...

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ServiceNow Demo: Privacy Assessments

Drive automation, generate control association, and calculate risk scores with privacy assessments The ServiceNow® Privacy Management applicat...

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Implementing an Automated Phishing Response with Thirdera and ServiceNow

This large insurance and wealth management company employs over 10,000 employees to serve the needs of millions of customers across Europe and...

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Take Control of Privacy Management with Thirdera and ServiceNow

CCPA, GDPR, VCDPA, FCRA, FERPA, the list keeps going. And no, these aren’t just the latest cool internet abbreviations (YOLO). They are all pa...

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Meeting FedRAMP Authorization Requirements With ServiceNow and Thirdera

This global enterprise software company empowers its clients to manage content and information, both on-premises and in the cloud. One of the ...

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Overcoming Operational Technology Vulnerability with ServiceNow

Operational Technology (OT) is a collection of hardware and software assets designed to work as an integrated system, and it's also the backbo...

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It seems everything around us is getting smarter: smartphones, smart cars, smart thermostats, smart refrigerators, smart TVs, smart lights, sm...

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ServiceNow Demo: Take Action on Zero-day Vulnerabilities

Find and resolve vulnerabilities faster Protecting your organization's data is no small challenge, and every day that task grows more difficul...

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Prioritize the Real Threat: Episode 1 Wondering how to get the most out of vulnerability prioritization in ServiceNow? What is the best way to...

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