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Failed API level ACL Validation - 403 Forbidden

Import · Jan 07, 2021 · article

Failed API level ACL Validation - 403 Forbidden error

When we're trying o connect on the web servisse. Are you getting this error?

Steps to reproduce: Connect using some programming tool OR API Explorer

  1. >> System Web Services > REST > REST API Explorer

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2. Select

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3. Select your table

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4. Send

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IF you get this answer: - response body

{ "error": { "detail": "Failed API level ACL Validation", "message": "User Not Authorized" }, "status": "failure"
}

Check this configuration: - solution

01. Navigate to >> System Definition Tables

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02. Select your table

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03. Open Application Access TAB

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04. Change Accessible from to "All application scopes"

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Script Summary

Summary

KB0686244 - When you impersonate a user and then try to re-impersonate your own user account, the Impersonate User popup window shows an error Failed API level ACL Validation

KB0752345 - Service Portal: Order confirmation screen does not allow ITIL users to change the "Request for" field.

KB0745354 - Unable to access list view of records in mobile app

KB0726447 - Impersonation not working for certain users

KB0713041 - Cannot impersonate a user (redirected to login page)

View original source

https://www.servicenow.com/community/developer-articles/failed-api-level-acl-validation-403-forbidden/ta-p/2310209