ID	com.snc.customurl
Description	Since ServiceNow’s London release, you have a feature that allows your instance to be accessible by a company-branded, custom, URL. Custom URL implementation uses a DNS sub-domain concept. By owning a URL through a domain provider, you are able to use specific configurations to create the same custom URL on your ServiceNow instance. But only the owner of the top-level domain (TLD) or any subdomain can configure the custom URL to a DNS subdomain. A prominent example is Disney's help portal: help.disneyplus.com
Resources	ServiceNow Documentation Custom URLs for your PDI

ID	com.snc.documentviewer
Description	Document viewer is a platform feature that will enable users to view enterprise class documents inline within the platform attachment instead of downloading it to the local device and then opening the documents with a locally installed viewer. After setting table attribute use_document_viewer=true you are offered with an additional "view" option at "Manage Attachments" dialog: After clicking on "View" a browser windows opens and the selected document is rendered: As most of the important Microsoft Office formats (Word, Excel, Powerpoint) as well as PDF and images can be viewed this plugin is extremely helpful since in this way you can view files without having to have the corresponding program installed on your terminal device.
Resources	ServiceNow Documentation Demonstration Video Open Files with Document Viewer at table sys_attachment

ID	sn_int_studio
Description	Use the IntegrationHub ETL store app to create and manage ETL transform maps, which integrate third-party data into the CMDB without compromising the integrity of the CMDB. IntegrationHub ETL provides a simplified user interface that guides you through the integration process end-to-end, including a test integration run of sample data.
Resources	ServiceNow Documentation Demonstration Video On demand lab session

Knowledge Management Add-in for MS Word

ID	com.snc.knowledge_blocks
Description	This plugin adds an advanced editing feature to Knowledge Management which allows the user to create re-usable content blocks that can be included in existing knowledge articles. This feature will give the ability to have one large article and be able to just display pieces of that article to specific users.
Resources	ServiceNow DocumentationDemonstration Video

ID	com.snc.linkgenerator
Description	Activates the Link Generator that allows you to create deep links on a form to access information outside the application. Tough it is documented in the context of the HRSD product you can use it on any form. After configuring some records, a button right beside the specified field is rendered:
Resources	ServiceNow Documentation Demonstration Video

ID	com.snc.document_management
Description	Managed Documents is a lightweight, ITIL-based solution for creating and managing electronic documents within your instance. This application adds a layer of control around any document by providing workflow, storage, security, and categorization options. It can be used for a variety of internal documents, such as policies and procedures, compliance documentation, and knowledge articles. Concepts: Managed Document: This is the container record which holds all important properties like Type, Classification, State, Audience, Name formats and many more.Document Revisions: Managed documents provide individual versions of a document called revisions document and includes the files that are attached to the master managed document record through a related list.Document Submissions: Once a document file revision is ready, it can be submitted for review for document reviewers. After review, the document will be sent for approvals.Document Collection: All related documents can be grouped. Additionally, you can activate Knowledge Document plugin which extends the Managed Documents plugin by providing the functionality for managed documents to be published to the knowledge base.
Resources	ServiceNow Documentation Demonstration Video

Multifactor authentication (MFA)

ID	com.snc.integration.multifactor.authentication
Description	Multifactor authentication, also known as two-step verification, is a security requirement that asserts a user enter more than one set of credentials to authenticate to an instance.The basic level of authentication to an instance is local database authentication, where a user enters a username and password combination. MFA gives administrators and users the ability to require a second level of authentication, where a user must enter a passcode or token in addition to the password. A mobile application on a user mobile device generates the passcode.Users can require MFA for their own login credentials.Administrators can require MFA for any user login credentials or specific roles. Users must install and use an authenticator that supports Time-based One-time Password (TOTP) to generate a temporary MFA passcode, such as Google Authenticator or Authy.
Resources	ServiceNow Documentation Demonstration VideoBypass Multi-factor Authentication (MFA) based on IP Addresses

Outlook Actionable Messages

ID	com.glide.quiz_designer
Description	Quizzes are questionnaires you can assign to one or more users to assess their knowledge of any subject. The quiz functionality is built on the assessment engine and provides many of the same features as assessments and surveys.
Resources	ServiceNow Documentation Overview and Introduction Video

ID	com.sn_shn
Description	Use the Special Handling Notes application to create notes that bring important information about individual records to the user's attention. Tough it is documented in the context of the CSM product you can use it on any form.
Resources	ServiceNow Documentation Blog post by Ashley Snyder

User Self Registration Request

ID	com.snc.user_registration
Description	This plugin provides the ability for unregistered users to request access to a ServiceNow instance. If the plugin is installed, the following section is added to the welcome screen: The user can complete and submit the self-registration: The user receives an email when the account is registered. If the email address entered in the self-registration form is already in the system, the request is not submitted.
Resources	ServiceNow Documentation Demonstration Video

ID	com.snc.whtp
Description	Enables the instance to use the service WebKit HTML to PDF. As a result, it is possible to export Dashboards and Homepages to PDF:
Resources	ServiceNow Documentation

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