Click on the topic for a quick recap, including recording the session and your reference presentation. You can check out all of our previously recorded Platform Analytics Academy sessions via this YouTube playlist. Enjoy!

Future Platform Analytics Academy Sessions

	September 18, 2024 - Reporting Best Practices We invite you to join our upcoming Platform Analytics Academy session on Reporting Best Practices on September 18th at 12 PM Eastern. This session will cover key strategies for building effective reports, including the essential roles needed to support your reporting efforts. Successful analytics begin with well-defined requirements and a comprehensive understanding of those needs, and we will provide insights to help you achieve that. Click here to Register
	October 2nd, 2024 - Process Mining & Platform Analytics: Better Together Join us on October 2, 2024, for a session on Process Mining & Platform Analytics: Better Together. Platform Analytics offers stakeholders insights into performance trends with Key Performance Indicators (KPIs), answering the "What" and "Where" of process outcomes. Process Mining delves into the "Why," revealing inefficiencies and improvement opportunities. Together, these solutions within ServiceNow's Intelligent Platform seamlessly drive continual process improvement. In this session, we'll explore how they complement each other, their integration points, and how they enhance process efficiency. Click here to Register

Prior Platform Analytics Academy Sessions by Year

Click on the year below for all Platform Analytics Academy sessions held that year.

2024 | 2023 | 2022 | 2021 | 2020 | 2019

Click the image below to check out the new Platform Analytics Academy - Pro Tips -

Labels:

• Dashboard
• Performance Analytics