How to request a instance clone
Como solicitar clone de ambiente?
| Image | Description |
|---|---|
| 01. Servicenow Login | |
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02. System Clone |
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03. Request Clone |
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04.Select Target Instance |
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05. New |
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06. Select the instance and click Sumbit |
obs: IF you click in the image it'll expand
01. Logue no Service Now
02. System Clone
03.Request Clone
04. Clique em target Instance
05. Clique em New
06. Informe a instância e clique em Submit
Re- Publishing it (i can't change the original)
We have just learned the same thing the hard way, and I'm shocked that there is so little information provided by ServiceNow on the limitations of the new features of cloning. Just FYI, for everyone who is planning the cloning (we are on Orlando, but I think these issues still exist in Paris):
1. Don't use the clone profiles (even the system one):
2. Don't use the flag to "Preserve users and related tables" - it is not working (got a notification about it from ServiceNow 10 minutes before the clone start :), you need to set it up manually, if neeeded:
https://www.servicenow.com/community/architect-articles/how-to-request-a-instance-clone/ta-p/2330643