"Discover Now" Bug - Trigger Full Schedule Discovery!
We are in middle of upgrade to Quebec as part of early access program. We noticed an issue with "Discover Now" UI action on a configuration item that I wanted to share with the community.
Issue:
"Discover Now" UI action on a Configuration item is causing the full discovery schedule to when when the schedule is using behavior of multiple phases. The intended behavior should be to run discovery for that CI only.
Example of Discover Now UI action on a CI:
Example of Discovery schedule that use behavior
Resolution:
We logged HI case and they have confirmed the bug in quebec with intended fix in future release.
https://support.servicenow.com/kb?id=kb\_article\_view&sysparm\_article=KB0954590
Workaround:
The workaround is to use "Quick Discovery" button on the Discovery Schedules table to start a discovery to a single device.
Hope this saves you guys time investigating the bug and workaround.
Happy Knowledge sharing! If you find this helpful, Please do mark it helpful.
Thanks,
Jaskaran Walia
https://www.servicenow.com/community/itom-articles/quot-discover-now-quot-bug-trigger-full-schedule-discovery/ta-p/2321611