good morning good afternoon and good evening myself product manager for asian client collector in this video i will talk about how servicenow is revolutionizing i.t with agents and show you how agents with flow designer spoke can be used nowadays it operations teams are dealing with greater complexity to keep their services secure and running they need automations for incident deflections and real-time visibility into devices for better decision making to enable customers in this journey we are introducing asian client collector with acc or agent client collector customers can rely on more accurate and real-time information to design workflows for service management software asset management and security operations use cases asian client collector is a software that runs on host machine an agent is bundled with os query plugin to access and collect metrics and os attributes with servicenow's approach to workflow i.t and remove bottlenecks with processes and activities acc on flow designer spoke provides a way for you to automate monitoring and managing compliance security and applications of endpoints with acc-spoke workflows you will improve business outcomes by making work more efficient now let's get to the demo customers can get agent from installing agent client collector framework application from store the detailed documentation on how to install agents on your host machines can be found on our doc portal upon deploying agents on the host machines customers could see the list of agents connected to their servicenow instance in the asian section of asian client collector customers can get agent client collector's spoke by installing asian client collector spoke application from the store and upon installation customers could see the agent client collector spoke on their action palette of flow designer acc spoke is bundled with actions to run os queries and commands on agents customers could pass a ci or an agent as an argument for action execution upon execution of the action customers could see the result in the json format with acc-spoke we have also bundled couple of flows that will give customers immediate value of installing spock one of the flaws is managing compliance for remote workers and nowadays with being covered the biggest challenge for our customers is managing compliance of remote machines with this flow customers can check firewall enabled disk encryption and software up-to-date through os query actions so i hope you enjoyed the short demo of agents and acc spoke thank you for listening and look forward to workflow itd service now the smarter way to workflow