Critical Analysis: Why the GlideJsonPath API isn't production-ready!
New article articles in ServiceNow Community
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Jun 04, 2025
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The Vancouver release of ServiceNow introduced [**GlideJsonPath**](https://developer.servicenow.com/dev.do#!/reference/api/latest/server%5Flegacy/GlideJsonPathAPI#GlideJsonPath-GlideJsonPath%5FS), a server-side API meant to simplify JSON parsing using standard JSONPath expressions - offering a cleaner alternative to manual traversal with **JSON.parse()**. This had the potential to streamline working with complex JSON data, especially in integrations.
However, early testing reveals serious inconsistencies and deviations from expected JSONPath behavior, making the API unreliable and currently unfit for production use. This article examines these issues in depth, with concrete examples, comparisons to standard JSONPath output, and a discussion of the potential impact - aiming to inform developers and advocate for necessary improvements.
https://www.servicenow.com/community/developer-blog/critical-analysis-why-the-glidejsonpath-api-isn-t-production/ba-p/3280981
Maik Skoddow