How to Set Default Field Values in a Record Page Using UI Builder
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Jun 02, 2025
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When working with Record Pages in UI Builder, there are cases where you need to set default values for fields in a form. This guide outlines the correct steps to configure this behavior in the Form Controller.
🎯 Steps to Set a Default Value in a Form Field
1️⃣ Open the Record Page in UI Builder
2️⃣ Select the Form Component
- In the UI Builder canvas, click on the Form component.
- In the right-hand panel, locate the Form Controller section.
- Click the gear icon (⚙️) next to the Form Controller.
3️⃣ Add or Edit the Event
- In the Form Controller configuration, go to the Events tab.
- Look for the event:
[Record Page] Record data fetch succeeded
- If it doesn’t exist, create it.
4️⃣ Configure the [Field] Set Value Action
- Inside the event, add a new action:
[Field] Set Value
- Select the field you want to set.
- Provide the Value and Display Value.
5️⃣ Apply the Changes
- Click Apply to save the configuration.
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https://www.servicenow.com/community/next-experience-articles/how-to-set-default-field-values-in-a-record-page-using-ui/ta-p/3278984