Now Create offers step-by-step delivery guidance based on real-world experiences and proven leading practices gained from thousands of successful implementations.

Take advantage of these documents, created by our subject matter experts, to assist with your next implementation.

• Process Workshop Presentation - A Template for process workshops to determine implementation requirements.
  • HCLS – Clinical Device Management (CDM) – Workshop Presentation
  • HCLS SM - Process Workshop Presentation
• Starter Stories - A collection of common examples to assist in capturing requirements for ServiceNow products
  • HCLS SM - Starter Stories
  • HCLS – Clinical Device Management (CDM) – Starter Stories
• Implementation Guides - Provides implementation steps to achieve a prescribed set of product outcomes
  • HCLS - Clinical Device Management (CDM) - Implementation Guide
  • Care Team Operations for Biomed - Implementation Guide