Lastly, but perhaps most importantly, it is crucial that developers have a high level of trust in these systems. According to our research, developers cite privacy, security, and accuracy as their primary concerns with AI, making transparency key to drive future adoption.

Security risks are of especially great concern, since the code output from AI can incorporate vulnerabilities present in the code that was used to train the AI system. Therefore, it's imperative that businesses apply consistent security and governance policies to AI-generated code, treating it with the same scrutiny they do human-written code.

ServiceNow has developed its own set of human-centered AI guidelines (soon to be publicly available) that allow us to build trustworthy and responsible AI. Additionally, we recently joined the AI Alliance, an international community of leading technology developers, researchers, and adopters pushing for open, safe, and responsible AI.