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Putting AI Agents to Work: A Framework for Designing AI Agent Personas

New article articles in ServiceNow Community · May 20, 2025 · article

Want AI that actually works? Stop treating it like a tool

Struggling with AI implementations? We reveal why successful organizations treat AI agents as team members with specific roles, not just fancy automation. Discover a practical framework for designing effective AI systems, learn which use cases truly benefit from Agentic AI, and see how this mindset shift is transforming productivity across industries.

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https://www.servicenow.com/community/user-experience-sig/putting-ai-agents-to-work-a-framework-for-designing-ai-agent/ba-p/3268943