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https://www.servicenow.com/workflow/guides/digital-transformation-done-right.html

workflow.servicenow.com · Sep 09, 2024 · article

When transformation is done right, amazing things happen

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What’s the secret to solving customer issues faster while cutting costs for your business? Tapping into a connected ecosystem that spans customers, partners, and suppliers. Watch this video to see how you can accelerate revenue with enterprise self-service, streamline customer onboarding, improve customer satisfaction, and drive down cost-to-serve. ​

How many things do you have connected to your home network? A ton! And how many are connected to your work network? Thousands? What are the risks of each and how to do you deal with them all? Since it takes an average of 73 days of manual work to find and patch vulnerabilities, now’s the time to make a plan.

Companies on a path to digital transformation are able to adapt much faster to ESG initiatives, both in implementing as well as reporting KPIs. See how technology can help an organization measure, report, and implement ESG initiatives in real time without friction.

There’s a new approach for both customer and employee service: combine them into one center that can answer internal and external questions with the same level of care. It creates a better experience for everyone. Now that’s transformation done right.

It makes perfect sense. By combining IT service management, IT operations management, IT asset management, and some of the other historically siloed operations securely onto one platform, your IT team can share information and deliver seamless solutions. Find out how.

You may already have all the technology solutions you need. You just need to invest in using them to their full potential. It’s more important than ever to invest in a versatile technology that can transform along with your enterprise and connect to other tools in your workshop.

What makes an enterprise great? Empowering people, innovation, and connections. Tech visionary Dave Wright explores how leading global brands are using technology and operating excellence to ensure their transformation is done right.

Highly organized, always on-time rail system or traffic roundabout nightmare? Tech visionary Dave Wright explores how empowering pervasive visibility and intelligence can be transformative for how even the most complex technology is managed.

The difference between good customer service and exceptional comes down to 3 things. Find out what they are from Tech visionary Dave Wright as he explores how global brands are using the latest from ServiceNow to empower transformation done right.

What started in 2012 as a humble IT service management provider has blossomed into a powerfully flexible platform. Tech visionary Dave Wright explores how global brands are using the latest from ServiceNow to empower transformation done right.

The best companies create a first-class atmosphere, offering consumer-like experience to both customers and employees. Tech visionary Dave Wright explores how global brands are using ServiceNow to drive this critical transformation done right.

Not since the 1900's have transitions happened so rapidly. Like the rise of mass production and Henry Ford’s assembly line, the way we think about working is shifting. Tech visionary Dave Wright explores how smart companies are riding the wave of change and doing transformation right.

We all want a better world for ourselves and future generations. Luckily, our organizations can lead by promoting strategies that respect economic, social, and environmental well-being. Tech visionary Dave Wright explores how socially aware companies are tapping tech to transform right.

This is a once in a generation opportunity to define what work looks like, and how companies service the evolving needs of their employees by going hybrid. Tech visionary Dave Wright explores the boundaries needed, rather than the structure, and the technology tapped to run it all right.

Hyperautomation isn’t just the latest buzzword. To fully tap its potential takes a platform connecting enterprise automation technologies and bringing them together for a seamless experience. Tech visionary Dave Wright shares how this new movement is truly transformation done right.

The war on talent is very real. So how do you stand out in this steroid fueled employee economy? Tech visionary Dave Wright explores how enterprises are using technology to help attract and retain their workforces. That’s transformation done right.

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Innovation isn’t always about cutting-edge technology or shiny products. Innovation is about finding solutions to the world’s problems.”

Dave Wright

Chief innovation officer at ServiceNow

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