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Improve the mute findings option

New article articles in ServiceNow Community · May 19, 2025 · article

"Revolutionizing the Instance Scan: A Streamlined Approach to Muting Findings"

Tired of the limitations of baseline muting options in your platform's instance scan process? In this article, we introduce a refined solution that not only enhances the clarity of muting reasons but also automates the resolution of associated scan tasks—eliminating manual steps and boosting efficiency. Discover how a few targeted customizations can make a big impact on muting your findings.

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https://www.servicenow.com/community/in-other-news/improve-the-mute-findings-option/ba-p/3267476