In the end, we're really talking about interfaces, right? Before this digital technology, our main interface for knowledge work was our eyes looking at a page. Now it’s screens, but in the future, it might be voice, touch, thoughts, who knows. If we increase the number of ways that we can interface with information, then we are naturally going to gravitate toward the ways that make it easier for us to do just that.

As these devices proliferate throughout our environment, you start to have something we call a digital twin, which is basically a second digital reality that mirrors and interfaces with the physical world. The concept is a little bit like navigating all the capabilities and digital interfaces of a smart building while you are in the physical version of the same building. What you could do with a digital twin is wide ranging, both for work and for other aspects of life. The room that you're in could be climate controlled in the digital twin, which would change the temperature in the real room. You could connect to your own content and bring it up on screens in the physical space. For manufacturing, we're talking about safety zones or IoT [internet of things] telemetry of the devices around you and your digital self or having a log of where you were for tampering or safety reasons. Being both physically and virtually in the building unlocks a wide array of use cases beyond those.