Reinvent the employee experience for moments big and small Supercharge employee productivity and satisfaction with AI-driven self-service across any journey. Foster career growth and smarter talent decisions to spur growth. Watch Video (1:46) Read Ebook

HR leadership for a new business era. Discover the latest Employee Experience Trends in 2024. Read Report

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Fuel productivity with self-service Click to explore our solutions by objective or industry to do more for your employees.

Business Objectives

Free employees’ time and reduce the cost to serve Drive productivity and reduce costs with GenAI supported self-service, case resolution, and employee journey management—all in one platform.

Related links HR Service Delivery Employee Center

Empower career growth and talent development Deliver personalized and guided career journeys and make smarter talent decisions to drive business growth.

Related links Talent Development

Industry

Deliver self-service experiences for factory workers Empower deskless employees to self-serve via an AI-enabled portal. Help them easily access communications and seamlessly navigate any hire-to-retire process.

Related links Employee Center HR Service Delivery

Automate and improve processes Optimize manual and inefficient government processes with automation and AI. Empower public employees to easily self-serve on a single portal.

Related links HR Service Delivery Workplace Service Delivery NZ Dept of Corrections customer story

Accelerate clinician onboarding Empower clinicians through digitization, automation, and AI. Enhance their onboarding experience with seamless self-service via a single portal.

Related links HR Service Delivery Talent Development Spectrum Health customer story

Drive employee productivity at your bank Support employees with personalized guidance, learning, and development while driving operational efficiencies and compliance.

Related links HR Service Delivery Talent Development Standard Charter Bank customer story

Featured products Achieve your strategic business goals with offerings from the ServiceNow portfolio. HR Service Delivery Deliver the right experience to employees anywhere. Improve productivity by streamlining the employee service experience with AI-guided, intelligent workflows. Learn More Talent Development Identify and address emerging talent needs. Use AI-driven skills intelligence to grow and develop your people. Learn More App Engine Empower developers and builders of all skill levels to create low-code workflow apps fast. Learn More Automation Engine Automate and connect anything to ServiceNow with a unified approach to hyperautomation. Learn More

Siemens improves experiences and saves 1M hours See how Siemens simplified its’ GBS experience and saved 1M hours of productivity with a modern interaction layer built on ServiceNow. Read Story Watch Video

Lowes puts HR experience at the heart of operations Learn how this home improvement giant created a simple, more efficient HR experience using a single, employee portal. Read Story Watch Video

Reinvention and growth drive the world's biggest bread maker Discover how Grupo Bimbo transformed its associates' experience with ServiceNow HR Service Delivery. Read Story Watch Video

Raleigh, NC builds a people-focused smart city Learn how the city of Raleigh, NC leveraged ServiceNow to connect its people, processes, and systems. See how it now provides better government services.

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Shiseido unifies IT services and digitizes HR processes Learn how Shiseido improved operational efficiency and the employee experience with ServiceNow. Read Story

The AI platform for business transformation Put AI to work today with a trusted AI and data platform, purpose built for work, and actionable in every corner of your business. Explore AI Generative AI Turn on pre-built AI with Now Assist for agents, employees, customers, and developers. Intelligent chatbot Answer questions, resolve common issues, and kick off workflows instantly with a virtual assistant.

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Featured resources View Resources

Forrester TEI Report The Total Economic Impact™ Of ServiceNow HR Service Delivery Cost savings and productivity benefits enabled by HR Service Delivery. Get Report

Ebooks Employee Experience Trends 2024, HR leadership for a new business era A Dynamic, AI-powered Approach for Employee Growth and Development that Improves Retention Three Steps to Drive Employee Retention and Business Growth Workforce Skills Forecast report Data Sheets HR Service Delivery Data Sheet Talent Development Data Sheet Now Assist for HR Data Sheet Videos Put AI to Work for People Employee Experience Trends 2024, HR leadership for a new business era