Hi Everyone! I have conducted a webinar on "Getting Started with ServiceNow Event Management" . Topics in the video: -Introduction to ITOM -Reviewing CMDB -Fundamentals of Event Management and Event Management Process -Events and Event rules. -Alert and Alert Management rules. -Demo of Event Management Module -Best Practices for Implementing Event Management. If you find the video helpful, please mark article as helpful. Regards Pranav Bhagat

Labels:

• Discovery
• Event Management
• Service Mapping