This is the second video of the series Service Portal basics. Its a tutorial developed by Dhruv Gupta. ServiceNow is the best thing a customer can give it to its employee. It is all about setting up a beautiful portal using OOB widgets. Link for First Part : https://community.servicenow.com/community?id=community\_video&sys\_id=4e1f384ddba9905013b5fb243996192d