Event Field Mapping - Part Two (Severity mapping)
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Jun 29, 2020
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Hi, In this video you will see how to do use event field mapping to map severity from Additional information field using event field mapping on alert. Community Article: https://community.servicenow.com/community?id=community\_article&sys\_id=a571abd9dba910101cd8a345ca96193a Thanks, Ashutosh
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https://www.servicenow.com/community/itom-blog/event-field-mapping-part-two-severity-mapping/ba-p/2332590