Import OOB NLU Models in your custom model
Import
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Jul 06, 2020
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article
ServiceNow provides lots of OOB ITSM Intents to be used in NLU. Here's a short video to understand how to simply import only the intended ITSM intents and use in your custom NLU Model. Please mark it as Helpful if it helped you. Cheers, Hardit Singh
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https://www.servicenow.com/community/virtual-agent-nlu-blogs/import-oob-nlu-models-in-your-custom-model/ba-p/2332248