K25 LAB3532 : Build Your First AI Agent for CSM
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May 07, 2025
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This post is only intended for K25 on site participants for LAB3532 | Thurs 5/8 1:30 -3:10PM
Please ignore if you are not attending
Lab Guide: https://servicenow-events-or-lab-guidebo.gitbook.io/knowledge-2025/lab3532-k25
Student Instance Reservation URL: https://clabs.link/lab3532-2jtrf
Reservation code: 2XVNH
To refresh Now Assist Virtual Agent if it's not working:
1. Go to All > Conversational Interfaces > Assistants
2. Select Now Assist in Virtual Agent - BP
3. Click on Save and Continue until the last step
That's it! Now you can go back to the portal and try it again
View original source
https://www.servicenow.com/community/csm-articles/k25-lab3532-build-your-first-ai-agent-for-csm/ta-p/3257464