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CSDM 5 Finally!!! Get the CSDM 5 White Paper HERE

New article articles in ServiceNow Community · May 06, 2025 · article

As ServiceNow and our customers focus on business digital transformation for the enterprise, so too should our data model guidance. The vision of CSDM 5 and later is to mature beyond our historical technology workflow focus. To provide a model that enables the delivery of sophisticated generative AI and business transformation for the enterprise. A unified model that supports all ServiceNow business units and their Better Together use cases.

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https://www.servicenow.com/community/common-service-data-model/csdm-5-finally-get-the-csdm-5-white-paper-here/ta-p/3254967