Path way to Autonomous Service Operations with AIOps LEAP (Learning-Enhanced Automation Playbook)
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May 02, 2025
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AIOps LEAP
AIOps LEAP (Learning-Enhanced Automation Playbook) harnesses the power of AI to delve into historical incident data, smartly prioritize tasks, craft actionable resolution playbooks, and drive a proactive problem management process. AIOps LEAP not only slashes mean time to resolution (MTTR) but also expands automation coverage, seamlessly operationalizes SOPs with L1/L2 teams, and paves the way for significant cost savings and operational brilliance.
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