Hello Expert Services customers! It’s here again, the most wonderful time of the year – get ready to dive into an exciting experience at Knowledge 25! It's going to be an unforgettable event with plenty of opportunities to learn, connect, and have fun.

If you have not registered for our Customer Success sessions, make sure to do so before they are filled up!

ServiceNow Keynote:

Solution Keynote: Customer Success

ServiceNow Sessions:

Put AI to work faster with Customer Success

Customer Success roadmap: Maximize the full power of the Platform

Customer Sessions:

How platform owners drive business transformation with ServiceNow Impact

How Avalara realizes value with ServiceNow Impact and Now Assist

Large insurance company based in South Carolina accelerates value with Customer Success

How HDFC maximizes business outcomes with ServiceNow Impact

How Hitachi Energy measures ServiceNow success

How KeyBank maximizes value with ServiceNow Impact

How Microsoft is taking control of platform health with ServiceNow Impact

How SAP manages value and drives success

Why Globo considers ServiceNow Impact a partner in its success

How LTIMindtree accelerates digital transformation with ServiceNow Impact and AI

How Wells Fargo is accelerating its AI Journey with ServiceNow Impact

Building a Future-Ready CoEI: Insights from EMEA’s Leading Innovators

Where Vision Meets Velocity: Showcasing the AI Pacesetters of 2025

Labs:

Realize value faster on your ServiceNow AI journey

Deploy your own AI agent development team

Proactive platform health: Prevent issues before they happen

360 Roundtables:

360 Exchange: Tap into the Power of Your ServiceNow Impact Solution

360 Exchange: Tap into the Power of Your ServiceNow Impact Solution

Join us at the Impact & Customer Success zone to:

• Engage in insightful discussions with our experts
• Discover the latest innovations
• Connect with fellow Expert Services customers and share your experience
• Experience our fun AI photobooth and CREATE YOUR AI AGENT. Curious what the hype is all about? Visit us and see for yourself!

Become a member of our online Expert Services Community. Share your photos and learnings from the K25 Impact booth by commenting on this post.

Can’t wait to see you at K25!