In ServiceNow, there are often several ways to accomplish the same task. However, you might be wondering which way is the most efficient, easiest to maintain, and most likely to prevent issues in the future.

That is where our Best Practices series can help. The videos in this series not only explain how to complete a task, but also demonstrate the best way to complete it.

Today's video focuses on best practices for configuring choice lists.

For more information on choice lists, see:

ServiceNow Wiki

Modifying the Application Design - ServiceNow Wiki

For more best practices, visit:

ServiceNow Wiki

Technical Best Practices - ServiceNow Wiki

ServiceNow Demo YouTube

ServiceNow Dictionary Overrides Best Practices - YouTube

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