Import Sets is a powerful tool that allows you to import data from various sources and then map that data into ServiceNow tables. To make sure your import process is as smooth and trouble free as possible, we've created some troubleshooting content to help you quickly resolve issues you may encounter.

Sometimes, during an import, data gets truncated. This video explains what causes truncated data in import sets and how to correct it.

For more information on troubleshooting import sets, see:

ServiceNow wiki

Import Sets - ServiceNow Wiki

ServiceNow Knowledge Base (Login required)

ServiceNow Customer Service System

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