The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

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Discovery

Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and TCP connections between computer systems with Discovery. (Click to see all Discovery Knowledge Base articles)

General

Find solutions to general ServiceNow related problems. (Click to see all General Knowledge Base articles)

Procurement

Track service catalog requests, create and manage purchase orders and transfer orders, and receive assets using Procurement. (Click to see all Procurement Knowledge Base articles)

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to see all Service Catalog Knowledge Base articles)

Work Management

Manage work tasks that need to be performed on location using work management. (Click to see all Work Management Knowledge Base articles)

• All users should be able to read Product models (KB0539033)