The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Email

Configure, diagnose and resolve issues with email and notifications. (Click to see all Email Knowledge Base articles)

• Subscription Based Notifications not enabled on old instances (KB0539070)

General

Find solutions to general ServiceNow related problems. (Click to see all General Knowledge Base articles)

LDAP

Streamline the user login process and automate administrative tasks using a Lightweight Directory Access Protocol (LDAP) integration. (Click to see all LDAP Knowledge Base articles)

Reporting

Manage and customize the visibility, types, generation, and output types with reporting. (Click to see all Reporting Knowledge Base articles)

SSO

Enable a user to log in once and gain access to the resources of multiple software systems without being prompted to log in again with Single Sign-on (SSO) (Click to see all SSO Knowledge Base articles)