We've added another video to our Best Practices series! This video introduces the business rules workflow and provides guidelines that will help you determine when to run business rules.

Special thanks to ctomasi for presenting this topic for us!

If you like this video, you might also benefit from others in our Best Practices series. Watch all of them here: Best Practices - YouTube

For more information on Business Rules, see:

ServiceNow Wiki

Business Rules Best Practices - ServiceNow Wiki

For more best practices, visit:

ServiceNow Wiki

Technical Best Practices - ServiceNow Wiki

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