ServiceNow is excited to share the list of finalists for our 2025 Best Employee Portal Contest!! The quality of all the submissions this year exceeded our expectations - the judges and executive sponsors were blown away by every contestant's dedication and ingenuity in creating meaningful experiences for their employees. We appreciate the time, effort, and creativity each contestant put into their submissions and videos.

This year we judged the contestants based on three specific criteria: 1) Strategy- how they ensure the portal becomes the go-to destination for self-service and information, 2) Experience - does the portal provide an intuitive, efficient, and delightful experience for users to find what they need, 3) Governance - how they make decisions about the evolution of the portal.

Based on the above evaluation criteria, we have shortlisted the below finalists for our 2025 Best Employee Portal Contest:

Note: We will reveal the grand prize winner and top 3 ranking at Knowledge 2025, during our session "Celebrating excellence: Meet this year's best Employee Portals". Please sign up for the session here to get more details and meet our finalists in person. We will also provide additional details such as screenshots, implementation details, and pitch videos for these customers' entries in our winner's blog in May and in our detailed report this summer!

Top 10 Overall (in alphabetical order)

* Top 3 Overall (ServiceNow will reveal the 1st, 2nd, and 3rd place ranking during our session at K25.)

Top 3 Single-Departmental (in alphabetical order - ServiceNow will reveal the 1st, 2nd, and 3rd place ranking during our session at K25.)

Top 3 Partner Internal (in alphabetical order)

• INRY
• NewRocket
• Thirdera (Cognizant)

Special Recognition

• CH Robinson (Impressive Microsites with Video Integration)
• City of Copenhagen (Impressive Local Government Employee Experience)
• Freedom Mortgage (Impressive Change Management for Greater Adoption)
• Otis Elevator (Impressive Manufacturing Employee Experience)
• Rate.com (Impressive Personalization)
• SailPoint Technologies (Impressive Innovation)

On a related note, get inspired by the videos of 10 customers who submitted unified experiences (a.k.a. Modern Intranet) portals as part of this contest. You can find them in the article Introducing Ten Modern Intranet Portals Running on EC Pro posted on the EX Platform for Modern Intranet Special Interest Group forum.