This video explains how facilities departments can take advantage of the ServiceNow platform with the Facilities Service Automation application. This application gives facilities managers visibility into what types of requests come in and how their teams respond to those requests. Additionally, employees can submit facilities requests through the Service Catalog and even mark the locations of maintenance issues directly on the building floor plan.

For more information on Facilities Service Automation, see:

ServiceNow Wiki

Facilities Service Automation - ServiceNow Wiki

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