Grant is back, this time to present a series on outbound email!

If you are experiencing issues with outbound email, this video may help you. It provides an overview of the outbound email process. Understanding how this process works in a healthy instance will help you diagnose and resolve issues faster.

In subsequent videos, we will look at specific issues that can occur at each phase in this process.

For more information on outbound email, see:

ServiceNow Product Documentation

Email Notifications - ServiceNow Wiki

System Mailboxes - ServiceNow Wiki

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