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ServiceNow University introduces course on Organizational Change Management!

New article articles in ServiceNow Community · Apr 09, 2025 · article

We are excited to launch our new course: Organizational Change Management for Platform Owners!

Designed for platform owners who want to master the art of driving change, this course delivers a practical toolkit to engage sponsors, manage stakeholders, and champion your platform’s value. You’ll learn how to identify and collaborate with the right executive sponsors, avoid pitfalls, resolve conflicts like a pro, build stakeholder personas, and tackle competing business needs head-on. By the end, you’ll be equipped to align business and IT teams, showcase your platform’s worth, and turn advocacy into action. Ready to lead change with confidence? Here's the link:

https://lnkd.in/e7QFNiQJ

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https://www.servicenow.com/community/platform-owner-resource-center/servicenow-university-introduces-course-on-organizational-change/ta-p/3233567