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📦 Working with JSON in ServiceNow Scripts

New article articles in ServiceNow Community · Apr 09, 2025 · article

Working with complex data in ServiceNow scripts? JSON objects can be your best friend. In this post, I walk through an example of how to use JavaScript object notation (JSON) to cleanly structure data pulled from GlideRecord queries. You'll see how to replace clunky multi-dimensional arrays with intuitive, searchable objects—perfect for organizing data, grouping related fields, and preparing data for APIs, AI Skills, or even for reporting. With practical examples and clear output, this guide will help you level up your scripting and make your data work for YOU! Whether you're a beginner or seasoned dev, I hope you’ll find something useful here.

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https://www.servicenow.com/community/in-other-news/working-with-json-in-servicenow-scripts/ba-p/3233478