Hello,

Recently I have been very involved in coming up with various troubleshooting articles, webinars and videos for Discovery and MID server. There's A LOT of information and it could be difficult to find, so I thought I'd summarize for you in case you're having a hard time finding them.

KB article related to automation (Discovery, MID Server, Orchestration, Workflow and etc)

https://hi.service-now.com/kb_home.do?jvar_selected_topic=Automation%20Solutions&sysparm_topic=Autom...

MID server troubleshooting flow chart

https://hi.service-now.com/kb%5Fview.do?sysparm%5Farticle=KB0535040

Four stages of Discovery Troubleshooting on wiki

http://wiki.servicenow.com/index.php?title=Discovery%5FTroubleshooting

Discovery videos tutorial and relevant troubleshooting KB articles

* Classification Phase

* Identification Phase

* Exploration Phase

MID server videos

* How to set up your MID server

* How to review the agent log for the MID server

Community content on Discovery

https://community.servicenow.com/community/support/content?filterID=contentstatus%5Bpublished%5D~cat...

Ask the Expert session

* Discovery troubleshooting & Best Practice (7/24/2014)

* Discovery troubleshooting & Configuration & CMDB Data (8/19/2014)