In ServiceNow, there are often several ways to accomplish a given task. The videos in our Best Practices series will help you determine which way is the most efficient, easiest to maintain, and most likely to prevent issues.

You can view all of our current Best Practices videos in this playlist. If you want to learn more about best practices related to a particular topic, and you don't find what you are looking for here, please leave us a comment and let us know.

Please use this link to view the playlist in Firefox: Best Practices - YouTube

In the ServiceNow Best Practices playlist you will find:

ServiceNow Product Documentation

Technical Best Practices - ServiceNow Wiki

ServiceNow Knowledge Base

ServiceNow KB: Best Practices — Dictionary Overrides (KB0538794)

ServiceNow KB: Best Practices — System Properties (KB0538866)

ServiceNow KB: Best Practices — Choice Lists (KB0538947)

ServiceNow KB: Best Practices — Business Rules (KB0540192)

ServiceNow KB: Best practices — General planning (KB0546788)

ServiceNow KB: Best practices — Inserting images (KB0547129)

ServiceNow KB: Best practices - UI Actions (KB0546781)

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