The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Change Management

Minimize the risk of changes to the IT environment with change management. (Click to see all Change Management Knowledge Base articles)

• Outside Maintenance Window not properly handling multiple CIs (KB0541511)

Core Platform

Manage fields, function and tasks within the ServiceNow platform. (Click to see all Core Platform Knowledge Base articles)

Email

Configure, diagnose and resolve issues with email and notifications. (Click to see all Email Knowledge Base articles)

General

Find solutions to general ServiceNow related problems. (Click to see all General Knowledge Base articles)

Import/ Export

Migrate data from one instance to another. (Click to see all Import/ Export Knowledge Base articles)

State Flows

Customize transitions from one state to another in tables derived from the Task [task] table and configure the system to perform work during transitions to specific states. (Click to see all State Flows Knowledge Base articles)

Surveys

Collect user opinion data using base system surveys, task survey management and survey wizard with ServiceNow Surveys. (Click to see all Survey Knowledge Base articles)

Update Sets

Move groups of customizations from one instance to another using Update Sets. (Click to see all Update Sets Knowledge Base articles)

• Update Set Resources Page (KB0541835)